Casino Promotions
Play Your Way
Rio's Lucky Winners
Casino Hosts
Play Like a VIP
Connect with a Casino Host and enjoy customized offers, exclusive comps, and elevated service every time you hit the floor. From dining and resort perks to priority access and personalized attention, your experience is tailored to how you play.
Apply for Credit
Arrive Ready to Play
Set up your casino credit ahead of time for quick, hassle-free access to the action—no delays, just deals. With a line of credit in place, you can skip the wait, settle in faster, and focus on the games from the moment you arrive.
FAQs
How can I request my win/loss statement?
Casino players can request a win/loss statement by emailing casinocagesupervisors@riolasvegas.com. Please include your full name and any relevant account information to help our team process your request.
How do I access my Rio Rewards account?
To access your Rio Rewards account, please ensure that your account has been previously registered on the website. If you are unable to log in, select the ‘Forgot Password’ option to reset your password and regain access to your account.
How do I check my Rio Rewards points balance?
You can check your Rio Rewards points balance anytime by visiting a Rio Rewards kiosk located throughout the casino, speaking with a Rio Rewards representative at the Player Services desk located at the casino cashier, or by logging into your account on the Rio Rewards section of riolasvegas.com. Your balance will show the points you’ve earned and any available rewards.
Click here to be directed to the Rio Rewards login page.
Do you need an invitation to play in the Rio Baccarat Room?
No, everyone is welcome to play in Rio’s new Baccarat Room.
Does Rio offer special events for Rio Rewards members?
Yes! Rio hosts a number of special events for Rio Rewards members, in addition to great weekly giveaways and slot tournaments.
Does Rio match tiers to other loyalty programs?
A Rio Rewards representative may match your loyalty program tier from select Las Vegas casinos. A physical loyalty card valid with a current expiration date and matching the participant’s valid photo ID, and a printed offer and/or loyalty app are required for verification. Terms and conditions apply, and management reserves all rights.
Does Rio match offers from other loyalty programs?
Rio may extend offer matches to our guests in order to experience our new loyalty program and renovated Ipanema Tower rooms. To request an offer match, guests should complete The Match Offer Request Form. An offer match is not guaranteed, and official rules can be found at the Rio Rewards desk.
What are the benefits of the Rio Rewards loyalty program?
The Rio Rewards loyalty program recognizes both gaming and non-gaming spend. Points can be earned at slots, table games, and around the resort in non-gaming areas such as food and beverage, at varied earning rates. A point is worth a penny and points are earned fast! More details of the loyalty program can be found here.
Can I smoke in the casino?
Yes. Smoking and vaping are allowed in most areas of the casino.
What are the table game hours at Rio?
Table games are available 24 hours a day, seven days a week.
Do I need a rewards card to play?
No, but signing up for Rio Rewards is free and unlocks exclusive perks. You can pre-register for Rio Rewards online or sign up at the Rewards Desk when you arrive.